Posting and visibility guide

These General Terms of Use and the Privacy Policy govern all interactions on the RXpharmaLAB.com, emploiSANTEquebec.ca, and JobLynx.ca platforms, hereinafter referred to as the “SITE.” These terms apply to the use of our services, the creation and distribution of job offers and other posts, and the purchase of goods or services. They apply to all users, including visitors, advertisers, and clients. All transactions carried out on the SITE are governed by these rules. The websites RXpharmaLAB.com, emploiSANTEquebec.ca and JobLynx.ca are included in this scope. The SITE is registered under Québec Enterprise Number (NEQ) 2267757278. In case of discrepancy between the English and French versions, the French version shall prevail.

These terms apply to businesses, professionals, and individuals. For individuals (clients acting personally and not through an incorporated entity), certain clauses related to limitation of liability, fixed fees for modifications or cancellations, and mandatory arbitration or mediation do not limit the rights granted under Québec’s Consumer Protection Act. In case of conflict, the provisions of that Act prevail.

We reserve the right to modify these Terms of Use and the Privacy Policy at any time to reflect changes in our services, legal requirements, or our data-management practices. Any change takes effect immediately upon publication on the SITE. We encourage you to review this page regularly. By continuing to use our services after such changes, you accept the revised terms. If you do not accept the changes made, you must stop using the relevant services and platforms.

By using the SITE, you consent to your personal information being collected, used, disclosed, and retained in accordance with this policy. Please read it carefully.

The SITE collects personally identifiable information and other personal data necessary to manage your order, improve our services, and interact with partners involved in operating, fulfilling, processing, and paying for services and orders. This policy sets out the obligations and safeguards we apply to your personal data.

“Personal information” means any information about an identifiable individual, directly or indirectly. We may collect the following: name, correspondence language, email, phone, fax, mobile, physical address, IP address, site usage and browsing history, information related to your orders and/or use of posts, goods and/or services, as well as any correspondence you may send us.

By using the SITE, you consent to the collection, use, and disclosure of your personal information for the purposes described in this policy, including:

• creating and managing your profile and your posts;
• processing your orders and payments;
• sending newsletters, when you choose to receive them;
• using essential cookies required for the site to function properly;
• using non-essential cookies (such as remembering your email), only if you choose to accept them.

You may withdraw your consent to receive newsletters at any time by using the unsubscribe link included in each email.

With respect to non-essential cookies, you can withdraw your consent at any time by changing your browser settings to delete or block these cookies. The SITE cannot remove or modify cookies stored in your browser on your behalf.

Withdrawing consent for certain elements may limit access to specific features (for example, remembering your email or automatic login). However, it does not prevent us from processing the information required to deliver a service you request or to comply with our legal obligations.

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. It is used exclusively for the following purposes:

• Management, planning, and improvement of the SITE
• Usage analytics and statistics
• Development based on your preferences
• Responding to your requests and managing orders
• Communications about changes and improvements
• Sending newsletters and service-related communications
• Tracking progress within quizzes and activities

We have implemented robust safeguards to protect your personal information, including physical, administrative, and technological measures to prevent unauthorized access. Only authorized employees, agents, and providers who need to know this information to perform their duties have access, and they are bound by strict confidentiality obligations.

We disclose your personal information only to achieve legitimate and specific purposes, ensuring that only the minimum necessary is shared.

The SITE’s liability regarding the management of your personal information is, to the extent permitted by applicable law, limited to the amount you paid for our services.

This limitation does not apply in cases of gross or intentional fault on the part of the SITE, nor to remedies and damages that cannot be limited under applicable privacy and consumer-protection laws in Québec.

When a privacy incident presenting a risk of serious harm is identified, we will notify affected individuals and, where required, the competent authorities as soon as reasonably possible, generally within 72 hours after becoming aware of the incident, in accordance with applicable laws.

The notice to affected individuals will be sent to the email address associated with your profile on our platform so that you can take appropriate steps to protect your information.

You have the right to access your personal information, request its correction or deletion, and object to its processing, subject to the limits provided by law.

Where required by law, you may also request to obtain your personal information in a structured, commonly used technological format.

Any such request may be sent in writing to: contact@RXpharmaLAB.com.

You also have the right to file a complaint with the competent privacy regulator, such as the Commission d’accès à l’information du Québec.

This policy applies to all data collected via the SITE and remains accessible at all times. By using the SITE, you consent to your personal information being collected, used, and retained in accordance with this policy. If you do not accept these terms, please stop using the SITE.

The Privacy Officer is Patrick Bossé, who can be contacted at: contact@rxpharmalab.com.

Personal information is hosted on servers located in Québec. However, certain technology providers or partners may be located outside Québec. In such cases, we conduct a privacy impact assessment to ensure an adequate and equivalent level of protection.

The SITE does not make any decisions producing legal effects based solely on the automated processing of your personal information.

The SITE uses cookies to improve the user experience, analyze site traffic, personalize content, and support essential functions such as transactions and security. Cookies are small data files stored on your computer or mobile device when you visit the SITE. They allow the SITE to remember your actions and preferences—such as login, language, and font size—so you do not have to re-enter them every time you return or navigate between pages. While some cookies may remember certain personal information such as your email to make future logins easier, they are managed in a way that preserves your security and privacy.

Essential cookies: These cookies are indispensable for basic site functions. They are set in response to actions you take that amount to a request for services, such as setting your privacy preferences or opening a session. These cookies ensure the proper operation of key aspects of our site and cannot be disabled through our interface. They do not store data that directly identifies you.

Functional cookies: These cookies allow the site to provide functional enhancements and personalization. They are typically used to maintain user preferences, for example by remembering your email for future logins, thereby improving your experience without compromising security. They may be set by our site or by third-party services.

On your first visit to the SITE, a consent banner allows you to accept or refuse non-essential cookies (for example, those that remember your email for a future login).

Essential cookies that are required for the site to function properly (such as session management) cannot be disabled through our interface.

You can also delete or block cookies at any time by changing your browser settings. The SITE cannot directly remove cookies stored in your browser on your behalf.

Please note that blocking or deleting certain cookies may affect your experience on our site and limit the features we are able to provide.

All images, publications, and other content created by THE SITE, as well as any components of the website, remain the exclusive intellectual property of THE SITE. It is forbidden to reproduce, exploit, redistribute, or use these elements, even partially. Advertising creations such as layouts and images used for publications remain the exclusive property of THE SITE. These elements may not be modified in any way, and the RXpharmaLAB, emploiSANTEquebec and/or JobLynx.ca logos must remain visible. Any derivative creation based on our images, layouts, or visuals (including any version generated or reworked using artificial intelligence (AI)) is strictly prohibited without prior written authorization.

Clients are authorized to use and distribute only the original publications and advertising images provided by THE SITE, without modification or derivative versions, and only during the validity period for which they have paid.

The license granted to the client is non-exclusive, non-transferable, and limited to the purchased posting period and approved channels. Any use beyond the paid period, any alteration (including the removal of logos, watermarks, or original credits), or any republication on other platforms is strictly prohibited without prior written authorization.

In the event of unauthorized or modified use, THE SITE may require the immediate removal of the visuals, and any subsequent republication must be subject to a new written authorization.

As an amicable settlement option, THE SITE may offer the infringing party the opportunity to acquire commercial usage rights (a flat fee communicated in writing, for example 250 $ + taxes if paid within 7 days). If payment is not received within this period, THE SITE reserves the right to pursue legal remedies as provided by law.

Without limiting other remedies, THE SITE may claim statutory damages in accordance with Section 38.1(1)(a) of the Copyright Act (R.S.C. 1985, c. C-42), which may range from $500 to $20,000 per image used for commercial purposes without authorization.

THE SITE is authorized to retain and produce, when necessary, any screenshots, distribution logs, or online publication records establishing the date, nature, and scope of an unauthorized use.

By providing images, photos, logos, or any other visual files for the creation of a post, the client represents and warrants that they hold all necessary rights (copyright, reproduction rights, model releases, licenses, etc.) for their use and distribution, and that such materials do not infringe the rights of any third party.

THE SITE has no obligation to verify the origin, legality, or rights associated with any visual material provided. Any such verification is the sole responsibility of the client. THE SITE acts only as a technical distributor of the content supplied by the client.

The client authorizes the use of these visuals to create their post and for extended distribution on the SITE, social media, and partner websites, as well as in emails sent to our mailing-list subscribers. These visuals may also be used in joint posts with other advertisers and to promote the SITE.

If a claim, takedown notice, complaint, or request is made by a third party (for example, a photographer, a stock image provider, or an individual appearing in the photo) in relation to a visual supplied by the client, the client agrees to hold THE SITE harmless and to indemnify THE SITE for any damages, costs, or expenses (including reasonable legal fees) arising from such claim.

If THE SITE is informed that an image provided by a client has been used by mistake in another client’s post or in a way that is considered problematic, THE SITE will, within a reasonable timeframe, correct or remove the visual in question. Such correction or removal does not entitle the client to any refund, credit, or compensation, and THE SITE’s liability remains, in all cases, limited in accordance with Article 6.

If a client requests the removal of a post using their visuals, THE SITE will remove it from the SITE as quickly as possible, without any right to a refund or compensation.

The SITE strives to exercise due care when creating posts. However, in the event of an error, misinterpretation, or incorrect use of information, images, photos, or logos provided, correction requests must be submitted by email. The SITE will correct any errors regarding text or visuals as quickly as possible. If the error is attributable to the SITE, the necessary changes will be made at no additional cost to rectify the post. If the error results from the client’s fault, omission, or oversight, fees will apply.

The client is fully responsible for the truthfulness and accuracy of the content provided. We publish content “as is,” without grammar, syntax, or stylistic edits. Responsibility for linguistic quality and text accuracy therefore lies with the client. We strongly recommend that clients review and verify their text before submission to avoid post-publication corrections that may incur additional fees.

The client remains solely and fully responsible for the content of their post, including texts, images, logos, or information provided. The SITE acts only as a technical distributor and does not verify the accuracy or legality of the submitted content. Accordingly, the SITE shall not be held liable for any damage, claim, or prejudice arising from content that is offensive, inaccurate, defamatory, misleading, or infringing on the rights of any third party. The client guarantees and indemnifies the SITE in this regard.

THE SITE undertakes to make reasonable efforts to create and distribute posts during the purchased validity period.

Subject to applicable laws, and for businesses, organizations, agencies and other commercial entities, THE SITE’s liability for any direct damage related to a post or service provided (including creation, publishing, distribution or removal of a post) is strictly limited to the amount originally paid for that post or service.

For individuals acting personally and not through an incorporated entity, nothing in this Article 6 may have the effect of reducing the rights provided under Québec’s Consumer Protection Act or any other applicable public-order legislation.

To the fullest extent permitted by law, THE SITE shall not be liable for any indirect, incidental, special, punitive or exemplary damages, nor for any loss of revenue, clients, business opportunities or data, even if the possibility of such damages was brought to its attention.

In the event of an error attributable to THE SITE, including situations where an image, photo or logo provided by a client is inadvertently used in another client’s post or in an unintended context, THE SITE agrees to correct the situation promptly by removing or replacing the incorrect visual as soon as it is made aware of the issue.

However, for businesses, organizations, agencies and other commercial entities, THE SITE’s financial liability for such an error is strictly limited to the amount originally paid for the affected post. For individuals acting in a personal capacity and not incorporated, the rights provided under Québec’s Consumer Protection Act remain fully applicable.

No additional damages — including reputational loss, third-party claims or indirect harm — may be claimed beyond these limits, to the extent permitted by law.

Without limiting the foregoing, THE SITE shall not be responsible for damages or inconveniences resulting from:

• errors, omissions or incomplete information provided by the client, including texts, images, photos, logos or other submitted content;
• the client’s failure to comply with copyright, trademarks, image rights or any third-party rights related to the submitted content (as per Article 4);
• the use, interpretation or decisions made by any user based on a post or any content published on THE SITE;
• external factors beyond the control of THE SITE, including service interruptions, network failures, cyberattacks, intrusions, viruses or any other Internet-related incident involving third-party infrastructure.

By providing content (including images, photos and logos), the client confirms that they hold the rights necessary for its use and agrees to assume full responsibility for any claim arising from its inappropriate or unlawful use, subject to the limitations required under applicable public-order legislation.

In case of a dispute, a settlement may be sought with the SITE by email. The language of the contract is French, and these terms are governed by the laws applicable in Québec. Failing amicable resolution, the courts of Québec have exclusive jurisdiction.

Before any court proceedings, the parties agree to first attempt good-faith mediation to encourage a faster and less costly resolution. This clause does not in any way remove consumers’ rights to bring their case directly before the competent courts, as provided under Québec’s Consumer Protection Act.

The medication quiz available on the SITE is for entertainment purposes only. While we take steps to ensure the accuracy and timeliness of the information in the quiz, errors may occur. We do not guarantee complete accuracy. If you find an error, please notify us at: contact@RXpharmaLAB.com. The SITE assumes no direct or indirect liability regarding the use of the quiz information.

The list contains roughly 1,000 medications, sourced primarily from Health Canada’s Drug Product Database (DPD).

All brand names cited in the quiz are the exclusive property of their respective owners. We hold no rights to these brand names. They are protected by intellectual-property rights (trademarks, registered trademarks, or trade names) and are used for informational purposes only. Mention in the quiz does not constitute promotion or recommendation. Always consult a healthcare professional before using any medication. The SITE assumes no responsibility for use of the information in the quiz.

News bulletins, articles, texts, editorial content, guides, fact sheets, downloadable documents (PDFs, tables, infographics) and other resources made available on the SITE are prepared with care and provided for information purposes only. They do not constitute official recommendations, personalized professional advice, or legal, medical, financial or any other form of professional opinion.

Despite our efforts to ensure accuracy and timeliness, errors, omissions or inaccuracies may remain. THE SITE cannot guarantee the reliability, completeness, or ongoing updating of the information presented and disclaims any responsibility for how it is used. Users remain solely responsible for any decisions made based on this information and should consult a qualified professional (for example a pharmacist, physician, legal adviser or financial professional) where appropriate.

Some content may be written by our team, partners, or external contributors. The opinions expressed are solely those of their authors and do not necessarily reflect the official position of RXpharmaLAB, JobLynx.ca or emploiSANTEquebec.ca.

The SITE may also occasionally offer activities, tools, short guides, or interactive features (other than quizzes), provided for informational or entertainment purposes only and not as personalized professional advice.

Where such content links to external sites or third-party resources, the provisions of Article 10 – External Links apply. Information originating from external sources or guest contributors is the sole responsibility of its authors and does not necessarily reflect the official position of RXpharmaLAB, JobLynx.ca or emploiSANTEquebec.ca.

Unless a share button is expressly provided for this purpose, reproduction, distribution, modification, adaptation or any other reuse of this content, in whole or in part, is prohibited without the prior written authorization of THE SITE. Where sharing is permitted, credit to the author and the platform must be retained at all times.

Quizzes and entertainment activities dealing specifically with medications are additionally governed by Article 8 – Medication Quiz.

We include external links to other websites to provide users with additional information and helpful resources. However, we are not responsible for the content of those external sites and cannot guarantee the functioning of such links. Users should exercise caution when clicking external links and review each website’s terms and conditions.

We strive to keep our website online and accessible at all times. Nevertheless, temporary interruptions may occur due to maintenance, updates, or circumstances beyond our control, such as network failures or power outages.

We cannot ensure constant availability nor guarantee the site will operate without interruptions, errors, or defects. It is not always possible to promptly correct errors or defects. We accept no liability for damages resulting from inability to access the site. We will minimize interruptions and restore access as quickly as possible.

In case of prolonged unavailability, we will work to resolve the issue quickly. We reserve the right to suspend or stop access without prior notice.

If prolonged unavailability impacts the distribution of clients’ posts, we will extend the posting period by a duration equal to the downtime plus seven additional days, at no cost. This measure applies only if unavailability exceeds 10% of the original posting period. No refunds will be granted.

Prices for posts and services are listed in Canadian dollars. Applicable taxes (GST, QST, or other federal/provincial taxes) are added based on the client’s billing province or territory.

Rates may vary depending on the type of client (individual, business, organization, placement agency, or other). The applicable rate is the one displayed at the time of order and confirmed on the invoice. The SITE reserves the right to change prices at any time; the post or service will be billed at the rate in effect at the time of the order.

Promotions and promo codes:
Any promotion or promo code must be applied at the time of the initial order. No promotion may be applied retroactively to an already completed order, except where a promotion explicitly applies to the addition of options to an existing post.

Note: any “OUTSIDE THE DISPENSARY” promotion applies exclusively to roles normally performed outside a pharmacy dispensary. It never applies to pharmacy assistant (ATP), pharmacy technician, pharmacist roles, or to any role requiring training, experience, or skills equivalent to those functions, whether or not the work is physically performed in a dispensary.

The SITE reserves the right to refuse, cancel, or adjust any promotion applied to a post where the selected promotion does not match the applicable criteria or category.

Orders may be placed via the SITE’s online form, by email, or via social networks such as Facebook, LinkedIn, Instagram, X (Twitter) or Threads. Any order and/or invoice payment constitutes full and unconditional acceptance of these Terms of Use. Order changes are subject to our approval and may incur additional fees. We reserve the right to refuse any posting request without obligation to provide an explanation or justification.

Proof and technical logs:
The SITE may retain technical logs, publication history, go-live dates, modification traces, and viewing statistics for security, service improvement, legal compliance, and evidentiary purposes in case of dispute. Such information is handled in accordance with Article 1.

Placing an order immediately initiates the publication process, including graphic creation, content preparation and the online posting of the publication, as described above and in the publication guide.

No refunds are available once an order has been placed, as production time and costs are incurred from that moment forward.

Upon receipt of the order, our team begins the creation of images and visual materials. These elements are sent to the client by email within the following hours, generally within a maximum of 36 hours, along with a notice indicating that publication is imminent. Unless otherwise specified, the publication is then normally posted online within 6 to 12 hours after this email, in accordance with the process outlined in the publication guide.

If a client wishes to request changes to a publication, one modification is permitted at no additional cost, provided the request is made within a maximum of 72 hours following the publication going live. Any additional modifications, or requests made after this period, will incur fees, which may amount to up to 33% of the original publication price.

Please note that modifications cannot apply to the job title or the work location. In such cases, a new publication must be purchased.

Unless the client explicitly requests to approve the visuals prior to publication, publications are created using the text, images and information provided at the time of order, sent by email, and then published according to the standard process described above and in the publication guide.

In both cases, as of the client’s receipt of the images, the same fee rule of up to 33% of the original price applies to any additional or late modification requests.

To ensure accuracy and proper traceability, all modification requests must be submitted exclusively by email. Requests made by phone, text message or through social media will not be considered.

For full details on the publication process, clients are invited to consult the publication guide available at Official Publication Creation and Management Guide.

The client may cancel or withdraw their post at any time by emailing us. Upon receipt, the SITE will remove the post from the website. No credit, discount, or refund will be granted for the withdrawal of a post. We offer the option to pause a post (for posts longer than 30 days) once, for a maximum duration equal to the original posting period, allowing use of remaining days at a later time. A $55 reactivation fee applies when relisting. Minimum fees of $235 apply to any cancellation requested before the post goes online, to cover costs already incurred for management, graphic creation of images, and setup on the SITE.

Payment may be made through PayPal’s secure payment system, either via a PayPal account or by credit card. Clients with an approved client account may also pay by cheque or bank transfer.

A $55 fee will be charged for any NSF cheque, stop payment, or reversed/contested card or PayPal payment.

To ensure clarity and quality of published posts, the SITE provides a complete guide explaining the steps to create, manage, and optimize posts (the “Guide”).

The official Guide, as displayed on the SITE, forms an integral part of these Terms and has contractual value.

The official Guide to creating and managing posts is available at all times via the following link: Official Post Creation and Management Guide.

In the event of any inconsistency between the Guide and these Terms, these Terms prevail, unless the Guide sets out a more specific rule regarding the creation, management, or operational limits of a post.

The client acknowledges it is their responsibility to consult the most recent version of the Guide at the time of ordering.